Contact Center Service

After spending sales and marketing efforts in acquiring new customers, ContactUno ensure your company that your best customers will get best service. We focus on allocating contact service resources where they create more value to the company and customers.

ContactUno offers a full range of multimedia contact center services specialized in:

1. Customer Care

• Inbound Service
  Customer Service
  Telephone Service
  On-line Email Service
  Co-browsing Collaboration
  Chat Collaboration
  Video Collaboration
  Fax

• Outbound Service
  Customer Acquisition
  Customer Activation and retention
  Customer Service
  Lead Generation
  Database Management
  Surveys

2. Interactive Voice Response (IVR)